Privacy Policy

We at Tutoslive know that our users ('you', 'your') care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using the tutoslive.com site (the 'Website') or any related services offered by the Company (the 'Services') in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the Tutoslive Terms and Conditions which can be found at http://tutoslive.com/terms.

  1. WHAT DOES THIS PRIVACY POLICY COVER?

    This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) and other information that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

  2. WHAT INFORMATION DOES COMPANY COLLECT?

    We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to fulfill your requests for certain products and services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information:

    A. Information You Provide to Us:

    We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name, email address, mobile number, physical address, browser information, location, and details of transactions including a credit card number, that you carry out through the Website. If you contact us, we may keep a record of that correspondence. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features. We may anonymize your Personal Information so that you cannot be individually identified, and provide that information to our partners.

    Anytime you post on our blog please be aware that you are posting using a third party application and we have no access or control over this information. To request removal of your personal information from our blog, you can either log into the third party application and remove your comment or you can contact the appropriate third party application. Your interaction with these features is governed by the privacy policy of the company providing it.

    We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@tutoslive.com.

    B. Information Collected Automatically:

    1. Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our Website’s features.
    2. Our Website includes social media features, such as the Facebook button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
    3. When we collect usage information (such as the numbers and frequency of visitors to the Website, the length of stay on the Website, the types of pages visited and other general information), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the Website, so that we can make the Website appealing to as many users as possible. We may also provide this aggregate information to our partners; our partners may use such information to understand how often and in what ways people use our Website, so that they, too, can provide you with an optimal experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
    4. When you download and use our Services, we automatically collect information on the type of device you use, operations system version, and the device identifier (or "UDID"). We do not ask for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Apps or Services.

    C. E-mail and Other Communications:

    We may contact you, by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website. If you do not want to receive email or other mail from us, please indicate your preference on the account notifications page at http://tutoslive.com/settings. Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.

  3. IS PERSONAL INFORMATION ABOUT ME SECURE?

    Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. When you enter sensitive information, such as a credit card number, on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

    We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Transmission of information via the Internet can never be completely secure, and all such transmission is at your risk.

    The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

  4. WHAT PERSONAL INFORMATION CAN I ACCESS?

    Through your account settings, you may access, and, in some cases, edit or delete the following information you have provided to us:

    • name and password;
    • mobile number;
    • email address;
    • social accounts;
    • location; and
    • user preferences.

    The information you can view, update, and delete may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at support@tutoslive.com. We will respond to your request to access personal information on file with us within 30 days.

  5. WHAT CHOICES DO I HAVE?

    You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our special features.

    You may be able to add, update, or delete information as explained in Section 4 above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by contacting us at support@tutoslive.com. Please note that some information may remain in our private records after your deletion of such information from your account. We will retain yours information for as long as yours account is active or as needed to provide services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

  6. CHANGES TO THIS PRIVACY POLICY

    We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email prior to the change becoming effective. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

  7. QUESTIONS OR CONCERNS

    If you have any questions or concerns regarding our privacy policies, please send us a detailed message to support@tutoslive.com or to our address below. We will make every effort to resolve your concerns.

    Tutoslive
    #402, 4th A Main
    Kasturi Nagar
    Bangalore KA 560016, India

    Effective Date: Apr 20, 2014